Guidelines for Uploading Attachments: Best Practises
Optimal Techniques for Attachment Scanning and Uploading
Please take note that the following best practises need to be followed anytime any document is posted to the e-Filing website in support of any service request.
✓ Scan to a PDF.
✓ Scan at 300dpi.
✓ Scan in Black and White only.
✓ Do not upload files with Read/Write/Password protection.
Scanning Source Documents
✓ Scan the original tax document to avoid scanning copies and faxes.
✓ Scan the document in A4 or Letter size only.
✓ Scan multi-page documents together, in logical order.
✓ Do not leave the tray cover open when scanning single pages on a flatbed scanner.
Key points to avoid poor quality
✓ Documents with faint or faded text.
✓ Handwritten documents that contain important identifying information such as Pan etc. making it difficult to read.
✓ Documents with ink bleeding or smudging.
✓ Clipped or cut forms that exclude important identifying information.
The department suggests setting file size restrictions for uploaded papers. Following the aforementioned advice is thus highly advised.