12 Golden Rules to keep your ATM transactions safe and secure
With demonetization and the predominant shift towards digital transactions, people are likely to be FORCED to move online for many e-transactions. Many people find this shift extremely convenient and fast. However, while technology is a boon that makes things easy, it can also be a bane and cause financial losses if one does not follow certain etiquette and basic precautions.
12 Golden Rules to keep your ATM transactions safe and secure
- Please sign on the reverse of the card immediately on receipt.
- Change your ATM PIN regularly.
- Never keep the PIN with the debit card or write on it. Always memorize it.
- Do not provide the ATM card and PIN details to anyone, including Bank/IBA/RBI/Govt. agency/family/friends, etc. Bank or any other institution will never ask for this information.
- Do not let strangers come in to the ATM room or take their help to complete the transactions.
- Hide the keypad while keying in your PIN at ATM/POS terminals.
- Do not throw your transaction slip in the ATM room as it contains your account information.
- Always wait till the ATM returns to the idle mode and the green light is blinking.
- Insist on swiping your card in your presence in hotels/shops/malls, etc.
- Never swipe your card at POS machines kept at unknown temporary stalls.
- Block and destroy your old card, when you get a new one. Register your mobile number at the Branch to get SMS alerts for all transactions
- Hotlist your card immediately on losing it by calling on the number given on the credit card
Do’s and Dont’s of ATM Transactions.
Do’s
- Conduct your ATM transactions in complete privacy, never let anyone see you entering your Personal Identi?cation Number ( ATM Password)
- After completion of transaction ensure that welcome screen is displayed on ATM screen
- Ensure your current mobile number is registered with the bank so that you can get alerts for all your transactions
- Beware of suspicious movements of people around the ATM or strangers trying to engage you in conversation
- Do check if the card given to you by the merchant after completion of the transaction is your card
- Look for extra devices attached to the ATMs that looks suspicious
- Inform the bank if the ATM / Debit card is lost or stolen, immediately, report if any unauthorised transaction
- Check the transaction alert SMSs and bank statements regularly
- If cash is not dispensed and ATM does not display “cash out” please report to the Bank on the number mentioned in the Notice Board
- Immediately check your phone for SMS for debit amount.
Dont’s
- Do not write your PIN on the card, memorise your PIN number
- Do not take help from strangers or handover your card to anyone for using it
- Do not disclose your PIN to anyone, including bank employees and family members
- Do not allow the card to go out of your sight when you are making a payment
- Avoid speaking on the mobile phone while you are transacting
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