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January 27, 2022

Format for sharing Income Tax queries on helpdesk E-mail IDs

by CA Shivam Jaiswal in Income Tax

Format for sharing Income Tax queries on helpdesk E-mail IDs

Details of the Person facing problem

Sr. NoInformationDetailsHelp
1Grievance ID Mention Grievance ID, if already raised at e-fling portal
2Name of the Person Mention name of the person who can explain the issue, if contacted by helpdesk team
3Contact Number of the Person Mention Contact number of the person who can explain the issue, if contacted by helpdesk team
4Email ID of the Person Mention email ID of the person where the response can be sent

Details of Problem faced

Sr. NoInformationDetailsHelp
5PAN of Taxpayer  
6User ID at e-filing portal. Of Chartered AccountantARCACA Login ID of CA
7AY Assessment Year or Financial Year. Mention AY or FY or General, if unrelated to Year
8Name of the FormForm 3CA-3CD / Form 3CB-CD/ ITR Form No. (Online) or ITR Form No. (Offline)Mention Form No. or ITR or functionality in which you are facing issue. ITR (Online) or ITR (Offline)
9Details of the Problem faced Mention detailed description of the issue being faced by you in filling, filing Form /ITR or using that functionality
10Screenshot Attach screenshots wherever you are facing errors containing error messages
11JSONAttached/ Not AttachedAttach JSON, if relevant (For faster resolution it is advised to attach JSON)

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